What is a “Custom Design”? The items posted in this website’s Gallery that are “build-to-order” are not considered custom designs. Custom designs are those where you, the client, specify your requirements. I will work with you on the feasibility, the design and pricing. This is typically an iterative process to ensure that I have the information and capabilities to meet your expectations, and that we are aligned on pricing and delivery schedules.
Are there any limitations? Yes, there are limitations to custom requests based on my shop space, tools and skills. My shop is small and I generally produce boxes and smaller furniture. I am not equipped to handle large items such as kitchen cabinets, entertainment centers or dining room tables. If I do not have the necessary space, tools or skills to satisfy your custom request, I will let you know.
How do I start a request? To initiate a custom request, please email me with the following information:
Your contact information (email, telephone)
General description of your custom request (e.g., box, display case, wine rack)
Overall dimensions (width, depth, height)
Desired wood, finish or color, if known
Expected location for the item (e.g., kitchen, office, outdoors)
Expected time frame for delivery
Any other information that you think will be helpful for me to understand your request.
I will follow up with you within 3 business days to acknowledge receipt of your request and to gather any additional information needed before I proceed with a preliminary design and price estimate. From this stage, we may have a couple of iterations before finalizing the design.
How quickly can a custom design be delivered? Depending on the design, availability of materials and current order volumes, my ability to deliver custom items may range from 4 weeks to several months. I will provide you with periodic progress updates on your order via email.
How will the final price be determined? Based on the complexity of the final design, the materials and estimated labor, a price and expected delivery date will be presented to you for your consideration. If you accept the proposal, a deposit of 50% is required before work will begin. The balance will be due before delivery of the order. Pricing will include standard shipping within the Continental U.S. Additional charges will apply for expedited shipping.